Our focus is complete customer satisfaction. In the event, if you are having some issue with the services provided, we may or may not refund back the money depending on the case, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
Any refund request due to E-Booklets wont be acceptable. We do not charge for them. They are good resources we have gathered from the web for you to help you. We do not sell them as they are not chargeable, and should not be 🙂
In case of damaged goods from our services or for tear of products, clients have to submit us proof in order to get free replacement. If no proof submitted we will not offer free replacement. Only exchanged allowed. No refund at all for any reason. Example: Product is damaged and here is picture, product is leaking and here is picture,etc. Our Policy for the cancellation and refund will be as follows:
Cancellation Policy
For Cancellations please contact the us via contact us link.
Requests received later than (after) dispatch of the product wont be taken.
Refund Policy
Full exchange available for products upon valid video/photo proof submissions. No replacements after 7 days of delivery.
All refund reason due to free gift we send wont be acceptable. Like you do not like the free gift or etc reasons. Its Free, and non refundable.
If refund shall be given in any cases, will be in form of store credit only. Only if eligible as per policies.
Prepaid Order Delivery Failed Policy
If order fails to get reach to you in 1st attempt, we will send you order via different courier. We will also make 3 attempts on each time we send to you.
If order fails when we send you shipment second time too, we will refund you money, if its our fault.
Else In case of address fault, pin fault, consignee not available or any other reason with user’s fault we will charge 150 Rs Delivery fees and refund remaining amount to you.
Invalid reasons for refund or replacements: [3-10-22 5:20 PM] [CLARIFICATION CLAUSE ONLY]
- Mistakenly placed order
- pricing some where else is better
- Kid or some one else placed order
- Product not same as advertised
- Product Quality issue
support@chillbuddha.in